Purchase Device
Purchase a new promotional device from mobilephonesdirect.co.uk in order to get your extra trade-in credit.
Verify Your Purchase
Using the claim form, enter the IMEI/Serial of your new device to verify your purchase.
Trade-in Your Old Device
Using MTR, MPD's trusted trade-in partner find the value of your old device and if you are happy with your trade-in price just complete the process.
Post Your Old Device
We'll send you a freepost pack the same day you request it, or you can print a pre-paid postage label at home. And if for any reason we find a problem with your device, we'll send it back to you free of charge.
We understand there may be sensitive or personal data on your device that you have been unable to remove. We run a full, secure data wipe service to remove all data from devices in accordance with the Data Protection Act*, so you can sell to us with peace of mind that all your personal data will be securely removed
If we receive a device with a SIM or Memory card enclosed it will be destroyed.
* Devices which are beyond economical repair or cannot be physically data wiped will be recycled